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Training & Technical Assistance Services


T/TAS Staff Directory and Bios - Krystal Heinzen

Krystal Heinzen, JD, BA

Krystal Heinzen, JD, BA

Management Specialist



Krystal works with programs primarily in areas of Program, Design, and Management and Family and Community Partnerships. With 24+ years developing and delivering professional trainings in both Head Start and other industries, she is comfortable working with diverse groups of professionals. To support her collaboration with programs, she has continued her professional development by becoming a certified mediator and registered parliamentarian. Understanding the changes that are happening in HS/EHS and the impact those changes have on program administration is an essential part of working effectively with programs. Krystal continues to engage in professionally developmental activities to stay informed on matters concerning the administration of HS/EHS programs. Just this year, Krystal was appointed to the National Child Passenger Safety Board. In this role, she works with other board members to develop and implement educational materials and initiatives to further reach at-risk populations, particularly by building partnerships through the national Head Start program, for advancing the mission of saving lives and preventing injuries.

She holds a JD degree, Stetson University College of Law, and a BA in Journalism with a minor in Spanish, Howard University.

Specialty Training Areas

  • Program Design & Management
  • Child Plus
  • Governance
  • Family Engagement